Mayfair Carpet Cleaning Modern Slavery and Human Trafficking Statement

Mayfair Carpet Cleaning is committed to operating in an ethical, transparent and socially responsible manner. This Modern Slavery and Human Trafficking Statement sets out the steps we take to prevent modern slavery and human trafficking in our own operations and throughout our supply chains. We recognise that modern slavery is a serious global issue and we will not tolerate any form of forced labour, servitude, child labour, human trafficking or exploitation.

This statement covers the financial year to which it relates and is reviewed and updated annually to reflect our ongoing efforts and improvements.

Our Business and Supply Chains

Mayfair Carpet Cleaning provides professional carpet and upholstery cleaning services to residential and commercial customers. Our activities are based primarily in the United Kingdom, and our supply chains include providers of cleaning products and equipment, uniforms, vehicles, consumables and facilities services.

Although we operate in a sector typically considered low risk for modern slavery, we recognise that risk can exist at various points in the supply chain, including in the manufacturing and distribution of cleaning chemicals, machinery, textiles and ancillary services. We therefore take proactive measures to identify and address potential risks.

Zero-Tolerance Policy on Modern Slavery

We have a clear zero-tolerance approach to modern slavery and human trafficking. This applies to all aspects of our operations and to all individuals working for or on behalf of Mayfair Carpet Cleaning, including employees, agency workers, contractors and suppliers.

Our zero-tolerance policy means that we will immediately investigate any allegation or suspicion of modern slavery, and where substantiated, we will take decisive action which may include terminating contracts, reporting to relevant authorities and supporting affected individuals where possible and appropriate.

Supplier Standards and Audits

We expect our suppliers and business partners to uphold high ethical standards and comply with all applicable labour and human rights legislation. As part of our supplier management process, we seek assurances that suppliers:

Operate in compliance with all relevant employment laws, do not use forced, bonded or involuntary labour, do not employ child labour in contravention of local laws, provide safe and fair working conditions, and respect the rights and dignity of workers.

We conduct risk-based supplier assessments and audits to verify compliance with these expectations. This may include requesting documentation, undertaking site visits where appropriate, and requiring suppliers to complete questionnaires covering labour practices, recruitment processes and grievance mechanisms. Where we identify areas of concern, we will engage with the supplier to agree corrective actions and monitor progress. Persistent non-compliance can result in the termination of the commercial relationship.

Reporting Channels and Whistleblowing

Mayfair Carpet Cleaning encourages anyone who has concerns regarding potential modern slavery or unethical labour practices in our business or supply chains to raise them without fear of retaliation. Concerns can be reported through internal reporting lines or directly to senior management.

All reports will be treated seriously, investigated promptly and handled as confidentially as possible. We are committed to protecting individuals who raise concerns in good faith, and we will not tolerate victimisation or detrimental treatment of any person who speaks up. Where appropriate, we will cooperate with law enforcement and relevant authorities to address identified issues.

Training, Awareness and Continuous Improvement

We are working to enhance awareness of modern slavery risks among our management team and relevant staff. This includes providing guidance on recognising signs of exploitation, responsible supplier engagement and the correct procedures for escalating concerns.

We continually review our policies and procedures to strengthen our approach. This includes refining supplier due diligence processes, updating contractual clauses and considering new ways to engage with suppliers on ethical sourcing and labour standards.

Annual Review and Governance

This Modern Slavery Statement is reviewed at least annually by the leadership of Mayfair Carpet Cleaning to ensure it remains accurate, relevant and effective. The review evaluates the effectiveness of our actions over the previous year, assesses new or emerging risks and sets priorities for the year ahead.

By maintaining strong governance, clear accountability and ongoing monitoring, Mayfair Carpet Cleaning aims to contribute to the eradication of modern slavery and to ensure that our business and supply chains operate with integrity, fairness and respect for human rights.